CUSTOMER SERVICE

At Treat Jewelry Co., we believe every detail matters—from the way your jewelry is designed to how it arrives at your door. Our team is here to ensure your experience is seamless, supportive, and genuinely delightful.

Shipping & Delivery

  • Orders are processed within 1–3 business days.
  • Standard shipping within the U.S. typically takes 3–5 business days.
  • Expedited options are available at checkout.
  • You’ll receive tracking details via email as soon as your order ships.

Returns & Exchanges

We want you to love your jewelry. If for any reason you’re not completely happy:

  • Returns and exchanges are accepted within 14 days of delivery.
  • Items must be unworn and in original packaging.
  • To start a return or exchange, contact us at info@treatjewelryco.com.

Product Care

Your pieces are designed to be worn and cherished. To keep them looking their best:

  • Avoid contact with water, lotions, and perfumes.
  • Store in a dry, cool place—preferably in your Treat Jewelry Co. pouch or box.
  • Gently clean with a soft cloth when needed.

FAQs

Do you ship internationally?
Yes! International shipping times vary by destination.

Are your pieces hypoallergenic?
Yes—all Treat Jewelry Co. designs are nickel-free and safe for sensitive skin.

What if my item arrives damaged?
Please reach out to us immediately at info@treatjewelryco.com with photos, and we’ll make it right.

Contact Us

Need help, advice, or styling tips? We’re here for you.
📧 info@treatjewelryco.com
We typically respond within 24–48 hours.